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The Effect of AI in Marketing

  • Writer: Sarah Siegel
    Sarah Siegel
  • Dec 5, 2024
  • 2 min read

Updated: Dec 10, 2024

Artificial intelligence has become a powerful force in marketing in 2024, especially in the field of advertising. Major brands are leveraging AI to deliver more personalized content, enabling real-time adjustments to campaigns based on user interactions. AI tools like ChatGPT or MidJourney are being used both to enhance and inspire creativity, and optimize strategies by predicting trends and consumer preferences in real time. For example, platforms like Netflix and Spotify have mastered personalization through AI, creating experiences that feel uniquely tailored to each user​.

Personalization, however, comes with challenges. The end of third-party cookies this year complicates data collection, forcing brands to rethink how they track and analyze consumer behavior. Businesses must adopt first-party data strategies, such as loyalty programs or app usage, to gather insights ethically. This shift toward privacy-conscious marketing might limit traditional methods but opens opportunities for brands to build trust with consumers, ultimately strengthening their relationships​.

For marketers, the integration of AI means balancing automation with authenticity. While AI can formulate engaging ads and target the average user relatively effectively, over-reliance on it risks losing the human touch that builds emotional and personal connections. For example, campaigns like Airbnb’s “Barbie Dreamhouse” succeeded because of their mix of technology and storytelling, resonating deeply with audiences​ and adding an element of relatability.

The future of advertising lies in the ability for both companies and society as a whole to embrace AI as a creative collaborator, not just a tool. By prioritizing consumer trust and incorporating technology with human creativity, brands can manage challenges like data privacy and lack of audience connection while creating authentic, memorable campaigns. The industry’s evolution emphasizes the need for marketers to stay agile, continuously learning and adapting to new trends.

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